Last Updated: July 15, 2026
At Platinum Fitness Kenya, we are committed to delivering your order quickly and securely.
Order Processing
- Orders are processed within 24 hours of confirmation.
- Orders placed before 4:00 PM (EAT) are processed on the same day.
- Orders placed after 4:00 PM (EAT), on weekends, or on public holidays will be processed on the next business day.
Delivery Time
We aim to dispatch and deliver all orders within 24 hours after processing, depending on your location and courier availability.
Shipping Charges
- Standard Delivery Fee: KSh 2,000 per order.
Delivery Coverage
We deliver across Kenya through trusted courier partners. Delivery times may vary slightly for remote areas.
Order Tracking
Once your order has been dispatched, you may receive updates on the status of your delivery where applicable.
Delays
While we strive to deliver within the stated timeframe, delays may occasionally occur due to factors beyond our control, including adverse weather, courier delays, public holidays, or other unforeseen circumstances.
Incorrect Delivery Information
Please ensure your delivery address and contact details are accurate when placing your order. Platinum Fitness Kenya is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Phone: 0742 483 185
Email: info@platinumfitness.co.ke